We are committed to providing an exceptional shopping experience for our customers through our online store. At Pet Life, we value your trust and work to ensure that your products are delivered quickly and safely. Please read our shipping and delivery policy carefully.
We ensure that all deliveries are properly documented with the signature or confirmation of the registered customer. This is to guarantee the safety and security of the delivery process.
We adhere to the highest standards of safety and quality throughout the shipping process. We ensure that your products arrive in good and secure condition through our delivery partner, Aramex.
We offer flexible shipping fee options. You will find detailed shipping charges during the checkout process.
You may also benefit from free shipping if your order meets the specified conditions.
We understand the importance of delivering orders on time. Delivery times may vary depending on your location, whether domestically or internationally.
The expected delivery time through our partner Aramex is 2 to 5 business days.
We ensure that payment confirmation reaches you as quickly as possible. You may choose to receive the confirmation via email, SMS, or traditional mail.
We send the confirmation immediately upon completion of the payment process.
Please note that the delivery time of the payment confirmation may vary depending on the chosen communication method and payment processing.
PetLive.org will not engage in business or provide any products or services to countries sanctioned by the Office of Foreign Assets Control (OFAC), in accordance with the laws of the Kingdom of Saudi Arabia.
Multiple transactions may result in multiple entries appearing on the cardholder’s statement.
Please review this shipping and delivery policy carefully.
We are always committed to providing the best service and ensuring your satisfaction.
If you have any questions or inquiries regarding the shipping and delivery policy, please do not hesitate to contact us.
